Privacy policy

Information we collect

Account information

When you create an account, we collect your name and email address through our authentication provider. We never store your password.

Integrations you connect

When you connect a third-party tool or data source, we store the connection credentials and the minimal metadata needed to sync — all encrypted at rest. We request the narrowest scope required, and you can revoke access at any time.

Content you create and publish

We store the workspaces, dashboards and reports you create, along with anything you choose to publish or share to a connected destination, so we can deliver it and keep your history.

Usage information

We collect standard usage data — pages visited, features used and error logs — to improve the product and troubleshoot issues.

How we use your information

• To provide, maintain and secure our services
• To sync with the tools and data sources you connect
• To publish and deliver the reports and dashboards you share
• To save your workspaces and history
• To improve product quality and reliability
• To communicate with you about service updates

Data security

We implement industry-standard security measures to protect your data:

• Encryption at rest: All stored credentials and tokens are encrypted
• Encryption in transit: All communications use TLS/HTTPS
• Access controls: Your data is isolated and only accessible by you
• OAuth tokens: We use secure OAuth 2.0 flows and refresh tokens as needed

Your rights and choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Deletion: Request deletion of your account and associated data
• Disconnect: Revoke access to connected data sources at any time

Contact us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@phloem.ai.